Vol. 6 No. 29 (2018)

Research Article

Quality Perceptions of Online Learners About Their Education Systems

Published 2018-10-29

Cilt 6 Sayı 29 kapak

Öz

Online Eğitim Alan Öğrencilerin Eğitim Sistemleri ile İlgili Kalite Algısının Tespiti

Online eğitim üniversite eğitiminin önemli bir parçası haline gelmiştir. Geçmişte online eğitim farklı üniversitelerde farklı biçimlerde uygulanmaktaydı. Teknolojinin hızlı gelişimi ile birlikte online eğitimde nternet aracılığı ile yeni bir biçim kazanmıştır. Öğrenciler coğrafi olarak nerede olurlarsa olsunlar derslerini online olaraak alabilmektedirler. Böylece çalışan insanlar zaman ve mekân engellerine takılmadan bir yükseköğretim programına kayıt olabilmektedirler. Birçok diğer ülke gibi Türkiye’de eğitim sistemini bu yeni eğitim formatına adapte etmiştir. 1980’li yıllarda bu sistem devlet üniversitelerindeki açıköğretim fakülteleri aracılığı ile uygulanmıştır. Ancak vakıf üniversitelerinin sayısındaki artışla birlikte, online eğitim farklı seviyelerdeki bir çok programda daha yaygın olarak uygulanmaya başlanmıştır. Bu çalışmada Türkiye’de bir üniversiteye kayıtlı olan online eğitim alan öğrencilerin kalite algıları belirlenmeye çalışılmıştır.

Anahtar Kelimeler Eğitim, Hizmet pazarlaması, Kalite, Online eğitim

Abstract

Online learning (OL) has become an important part of university education. In the past OL was applied in different universities with different forms. With rapid technological developments OL gains a new format through Internet. Students can take courses online wherever they are geographically. Therefore working people and adults can enroll in a higher education institution without time and space barriers. Like many other countries, Turkey adapted its education system to this new form. Beginning from 1980s, this system was applied through open education faculties in state universities. However as the number of foundation universities increase, OL became more common application in many programs at different levels. In this study, quality perception of online learners that enrolled in a university in Turkey will be determined and analyzed through statistical analyses.

Keywords Education, Service Marketing, Quality, Service Quality, Online Learning

PDF (Turkish)

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